30-second summary

  • A prompt is the instruction you give the AI. The quality of the answer depends directly on the quality of your request.
  • The RCTFC method: Role · Context · Task · Format · Constraints. Fill these five boxes and your results change completely.
  • 5 mistakes to avoid: too vague, no context, asking everything at once, no example, accepting the first answer.
  • Golden rule of confidentiality: never put a customer's personal data in a prompt (Law 25). Anonymize.

Why a good prompt changes everything

There's one sentence every business owner should keep in mind before using an AI: "bad instruction, bad result." An AI like ChatGPT isn't magic — it's an ultra-fast executor that does exactly what it's asked. If the request is vague, the answer will be vague.

The good news: writing a good prompt has nothing technical about it. It's a communication skill. The best image: treat the AI like a brilliant new employee who just arrived and knows nothing about your business. You wouldn't just say "write me some text." You'd give context, a goal, an expected format.


The RCTFC method: the anatomy of a good prompt

To never freeze at the blank page again, remember five ingredients. You don't need all five every time, but the more you include, the better the result.

IngredientThe question to askExample
R — RoleWhat expert should the AI play?"You are a copywriter specialized in Quebec SMEs."
C — ContextWhat is my situation?"I run a dental clinic in Laval."
T — TaskWhat exactly do I want?"Write an appointment reminder email."
F — FormatIn what form?"In 4 sentences, warm tone, with a subject line."
C — ConstraintsWhat to avoid / what limits?"No medical jargon, formal tone."

Put together, it gives a prompt that produces a directly usable result:

Example of a complete promptYou are a copywriter specialized in communication for Quebec SMEs. I run a dental clinic in Laval. Write an appointment reminder email, in 4 sentences, with a warm and reassuring tone and a subject line. Formal tone, no medical jargon.

The 5 mistakes that ruin your results

1. Being too vague

"Write some text for my site" goes nowhere. Specify the page, the goal, the audience. Precision isn't a constraint: it's what makes the answer usable.

2. Forgetting the context

The AI knows neither your trade, nor your city, nor your clientele. Two sentences of context turn a generic answer into a tailored one.

3. Asking everything at once

A prompt that asks for "a complete marketing strategy + 10 posts + a newsletter plan" gives a shallow result everywhere. Break it down: one clear task at a time.

4. Not giving an example

If you have a brand voice or a template you like, paste it into the prompt ("here's an example of the style I like"). The AI imitates very well what you show it.

5. Accepting the first answer

The first version is a draft, not a deliverable. The real power of AI is in iteration (more on this below).


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The pros' secret: iterate, don't rewrite

The best AI users don't look for the perfect prompt on the first try. They have a dialogue. When the answer isn't good, they don't start over — they correct:

  • "It's too long, cut it in half."
  • "The tone is too corporate, make it more human."
  • "Keep the 2nd paragraph, rewrite the rest."
  • "Give me 3 variations of the subject line."

Each exchange refines the result. It's a conversation, not a one-shot command.


Turn your recurring tasks into templates

The biggest time savings don't come from a single brilliant prompt, but from reusable templates for the tasks that come back every week. You write the prompt once, then only change the variable information.

Template — replying to a Google reviewYou are the customer relations lead of a [type of business] in [city]. Write a polite, professional reply to this Google review: "[paste the review]". Warm tone, 3 sentences maximum, thank the person and invite them to come back. Formal tone.

Keep these templates in a simple document. For ideas of tasks to delegate to AI, see our article 5 repetitive tasks AI can do for you, and to choose your tools, ChatGPT or specialized tools.

Golden rule — confidentiality (Law 25) Never paste a customer's personal information (names, emails, files) into a prompt. Anonymize or use fictional data. In Quebec, Law 25 governs the handling of personal information — see our guide on AI and Law 25 in Quebec.

FAQ: common questions about prompts

A prompt is the instruction you give to an AI like ChatGPT. The quality of the answer depends directly on the quality of the instruction: the more precise and contextual it is, the better the result.

A simple method to remember is RCTFC: Role (who the AI should play), Context (your situation), Task (what you want), Format (the expected form) and Constraints (length, tone, what to avoid). The more boxes you fill, the more useful the answer.

No. Writing a good prompt is mostly about clearly explaining what you want — as you would to a capable new employee who knows nothing about your business. No technical skill required.

Be careful. Avoid pasting identifiable personal information (names, emails, files). In Quebec, Law 25 governs the handling of personal information. Anonymize your examples or use fictional data.

Because a prompt is rarely perfect on the first try. The winning reflex is to iterate: tell the AI what's wrong (too long, wrong tone, off topic) and ask for a new version. The conversation improves with each exchange.

No. Recurring tasks (replying to a review, summarizing a meeting, drafting a newsletter) are best turned into reusable templates where you only change the variable information. That's where AI saves the most time.


Your next step

Knowing how to write good prompts is the first step. The next one: integrating AI where it really counts for your business — productivity, content, and above all your visibility in AI answers. A 30-minute audit is enough to identify your best opportunities.

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